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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pack Leader

October 13, 2026

5  out of  5
rating by Pack Leader
"Erica was fantastic, she was able to help me in the area I didn't know by explaining what it meant, and even though I was going between a ton of calls that day, she was patient with me. She was a lifesaver!"
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Brad Fettig

October 12, 2026

5  out of  5
rating by Brad Fettig
"Very helpful and did the best she could to explain the drive safe and save app."
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linda johnson

October 12, 2026

5  out of  5
rating by linda johnson
"Great customer service. Very kind people who really care. I highly recommend Justin and his team. Very professional."
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Tara Anura

October 12, 2026

1  out of  5
rating by Tara Anura
"Justin Shelby is not a professional. In Houston, MO he has taken on a personal campaign to change a billboard that local citizens in the Democratic Party used their 1st amendment rights to say we deserve our petition process and votes to be honored by the MO State Government. Republicans have a right to put up signs without others interfering. His actions show how dishonest and afraid the Shelby and his GOP is and can not win a fair election. They have to cheat with maps, ignore votes, and tamper with billboards."
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Kelly Ford

October 12, 2026

5  out of  5
rating by Kelly Ford
"Erica was very knowledgeable,she explained things very well to me. She was very personable"
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Leslie Wilbanks

October 8, 2026

5  out of  5
rating by Leslie Wilbanks
"Lacey is always super helpful and ready to answer any questions we have. Always love talking to her."
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Ben Madison

October 8, 2026

5  out of  5
rating by Ben Madison
"Erica was very knowledgeable and pleasant to work with. Saved me over 3k a year with the same coverage!"
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Lynn Lappe

October 7, 2026

5  out of  5
rating by Lynn Lappe
"Very helpful and polite. When I had a claim last year they responded rite away."
We responded:
"So glad we could help out, Lynn. Thanks for the review!"
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Angie Worley

October 7, 2026

5  out of  5
rating by Angie Worley
"I appreciate this Office and how they quickly respond to our insurance needs."
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Raymond Blake

October 6, 2026

5  out of  5
rating by Raymond Blake
"Very Friendly n Helpful"
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James Ross

October 5, 2026

5  out of  5
rating by James Ross
"Lacey helped me with any questions I had couldn’t ask for better service"
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Pat Coffman

October 5, 2026

5  out of  5
rating by Pat Coffman
"Lacey is so sweet and kind to me when I call. I love all of the girls . All are very sweet and helpful ."
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Ladonna York

October 1, 2026

5  out of  5
rating by Ladonna York
"Lacey was phenomenal! She was so helpful even when I was stayed away! Always a joy speaking to her!"
We responded:
"Ladonna, thanks for the amazing feedback about Erica! We appreciate you and your business!! "
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Steven Romans

October 1, 2026

5  out of  5
rating by Steven Romans
"Very nice and helpful every experience"
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Michael Boone

September 29, 2026

5  out of  5
rating by Michael Boone
"Erica walked us through the entire process and explained we weren't properly covered by our current insurance. We now have the correct coverage on all of our assets. We appreciate the time Erica took to be so thorough with everything. She was very kind when explaining the process and very knowledgeable. She didnt make us feel dumb when we didnt understand. We are paying only 10 more per month, but have so much more coverage. Give her a call you wont be disappointed."
We responded:
"Erica and our whole team take pride in making sure our customers are well informed about their coverages and insurance needs! We appreciate you taking the time to sit down and understand your coverages! "
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Tiffany Mckee

September 26, 2026

5  out of  5
rating by Tiffany Mckee
"Ashley was extremely helpful and was able to get me better insurance for way cheaper then what I was paying previously!"
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Veniamin Petresku

September 25, 2026

5  out of  5
rating by Veniamin Petresku
"Erica was wonderful, she has the knowledge and kindness to keep my business my family and i are very thankful for her."
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Cordell Surface

September 24, 2026

5  out of  5
rating by Cordell Surface
"Lacey is very polite and helpful with all my questions. She really helps understanding the insurance and claims process easy."
We responded:
"Thanks, Cordell! We appreciate you! "
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JD

September 23, 2026

5  out of  5
rating by JD
"Lacey for years has been so helpful for me and my son. And with Lacey's help when my son had two different claims through the years, State farm was very quick and reasonable with settling."
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Stuart Ziegler

September 23, 2026

5  out of  5
rating by Stuart Ziegler
"Lacey and Emma have both been extremely helpful and kind in my experience with State Farm. I would recommend their services to others. Thank you!"
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Thomas kicktail

September 22, 2026

5  out of  5
rating by Thomas kicktail
"Everyone is very helpful and professional especially Emma she’s always pleasant to work with"
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Tristyn Morgan

September 18, 2026

5  out of  5
rating by Tristyn Morgan
"Emma was absolutely amazing. Just moved back from out of state and she made the whole insurance process super easy"
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larry moore

September 18, 2026

5  out of  5
rating by larry moore
"Miss Emma was very helpful! Thank you so much"
We responded:
"Thanks Larry! We appreciate you! "
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Laurin Shockley

September 16, 2026

5  out of  5
rating by Laurin Shockley
"I highly recommend working with Erica! She was incredibly helpful and responsive throughout the entire process. She took the time to explain everything clearly, answered all of my questions. If you’re looking for an insurance agent who is trustworthy, knowledgeable, and easy to work with, I definitely recommend her!!"
We responded:
"Thanks Laurin! We appreciate you trusting us with your insurance needs! "
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John Smith

September 14, 2026

5  out of  5
rating by John Smith
"Great folks there. Lacey Brotherton was a true blessing. Thank ya'll"
We responded:
"Thanks John, we think your pretty great too!! We appreciate you trusting us with you insurance needs! "