State Farm® Insurance Agent Justin Shelby

"Emma was professional and made our phone call and business very painless she was very well mannered and happy and upbeat also"

"I love state farm the insurance is great and not super expensive. The people are always really nice"

"Erica and the rest of the team up there are ALWAYS fantastic. Never once have I had an issue they couldn't resolve, and have always done it with a smile and the kindness of famIly. I will not go anywhere else, not even to any other State Farm. This is the creme of the crop. They are always prompt, kind, and strive to make your day better."

"Coverage was good. Lots of help with a claim. Prompt payment and great communication"

"I spoke with Erica at the Justin Shelby location. I needed help removing two vehicles and adding a new one I just purchased on Friday. She was very friendly and awnsered the questions I had regarding the changes to my policy."

"Tyler from State Farm in west plains helped me with a quote that was 300 dollars less the shelters, progressive and the general thank you west plains State Farm"

"Great customer service, there from start to finish."

"Wonderful service and great pricing! Erica was very kind and helpful with everything. Thank you!"

"Worked well to help me save and have more benefits to save with than what ive had in the past, very glad to have cheaper insurance that works with my budget"

"All of my questions were answered and the changes I wanted to make to my policies were handled smoothly!"

"I love State Farm. They are always so nice, they are also very professional. They contacted me when they were able to give me a better rate than the company I was with and have always been very understanding when I had issues with anything. Justin is also very nice and actually works at the office, unlike so many people that own their own business.
I have nothing but good things to say about ALL of the staff I have talked to there. They are always willing to give me the time and information I need. Karen took a great deal of time with me today to help me get just the right insurance on my new car.
THANKS KAREN!!!!"

"Erika was very helpful and sweet. She represents your company very well."

"Emma’s customer service has been outstanding. She has helped us get the cheapest rate, while having the best coverage at the same time. She goes over everything very thoroughly. I definitely recommend contacting Emma for a quote!"

"Everything is a smooth fast process as always with this team. Quick to answer my questions and take care of any concerns I have."

"Just switched insurance and Ms Lacey was amazing!!! She saved me money and we had so much fun along the way!"

"I always have troubles with the app not working correctly. So I called and Emma fixed the problem within minutes"

"Erica was very helpful and helped me understand and know what i needed to do to move forward with the claims process"

"Karen stayed late the night before to help me get set up. The rates are wonderful! Saved me so much money. I called in yesterday and Erica was so kind and helped me get all my documents to me.They are so very kind and attentive to needs service is top notch. Highly recommend Erica or Karen!"

"Today I had a billing issue (my end, not theirs) and Erica was great getting it taken care of within about 5 minutes. She was so kind as well.
We have stayed with Justin Shelbys office after how he treated us a few years ago following house fire. He not only helped us get everything handled but Justin actually showed up at the house within 2 hours of learning of the fire. Top tier service every time."

"I have had very good experience with this firm through some tougher times. They have treated me very well. I would recommend them to anyone looking for insurance"

"We moved from Indiana to Missouri asked had a great experience with Lacey! She worked very hard for us and we 100% would recommended them!"

"Always helpful and professional."

"I was in an auto accident recently. Lacy was so kind and helpful. She guided me through every part of the process. I was so nervous when it came time for me to give my official statement. She allowed me to sit with her in her office when I received the call from the representative to record my statement. During the whole process, she didn't rush me and she made sure I understood everything. She took care of some things personally so I didn't have to stress over it. Thanks Lacy from State Farm."

"Lacy was very professional, bubbly, had a great attitude and made sure all of my questions were thoroughly answered."

"Lacy was amazing! She answered all my questions and got me set up within minutes."