State Farm® Insurance Agent Justin Shelby
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pack Leader
October 13, 2026
"Erica was fantastic, she was able to help me in the area I didn't know by explaining what it meant, and even though I was going between a ton of calls that day, she was patient with me. She was a lifesaver!"
Brad Fettig
October 12, 2026
"Very helpful and did the best she could to explain the drive safe and save app."
linda johnson
October 12, 2026
"Great customer service. Very kind people who really care. I highly recommend Justin and his team. Very professional."
Tara Anura
October 12, 2026
"Justin Shelby is not a professional. In Houston, MO he has taken on a personal campaign to change a billboard that local citizens in the Democratic Party used their 1st amendment rights to say we deserve our petition process and votes to be honored by the MO State Government. Republicans have a right to put up signs without others interfering. His actions show how dishonest and afraid the Shelby and his GOP is and can not win a fair election. They have to cheat with maps, ignore votes, and tamper with billboards."
Kelly Ford
October 12, 2026
"Erica was very knowledgeable,she explained things very well to me. She was very personable"
Leslie Wilbanks
October 8, 2026
"Lacey is always super helpful and ready to answer any questions we have. Always love talking to her."
Ben Madison
October 8, 2026
"Erica was very knowledgeable and pleasant to work with. Saved me over 3k a year with the same coverage!"
Lynn Lappe
October 7, 2026
"Very helpful and polite. When I had a claim last year they responded rite away."
"So glad we could help out, Lynn. Thanks for the review!"
Angie Worley
October 7, 2026
"I appreciate this Office and how they quickly respond to our insurance needs."
Raymond Blake
October 6, 2026
"Very Friendly n Helpful"
James Ross
October 5, 2026
"Lacey helped me with any questions I had couldn’t ask for better service"
Pat Coffman
October 5, 2026
"Lacey is so sweet and kind to me when I call. I love all of the girls . All are very sweet and helpful ."
Ladonna York
October 1, 2026
"Lacey was phenomenal! She was so helpful even when I was stayed away! Always a joy speaking to her!"
"Ladonna, thanks for the amazing feedback about Erica! We appreciate you and your business!! "
Steven Romans
October 1, 2026
"Very nice and helpful every experience"
Michael Boone
September 29, 2026
"Erica walked us through the entire process and explained we weren't properly covered by our current insurance. We now have the correct coverage on all of our assets. We appreciate the time Erica took to be so thorough with everything. She was very kind when explaining the process and very knowledgeable. She didnt make us feel dumb when we didnt understand. We are paying only 10 more per month, but have so much more coverage. Give her a call you wont be disappointed."
"Erica and our whole team take pride in making sure our customers are well informed about their coverages and insurance needs! We appreciate you taking the time to sit down and understand your coverages! "
Tiffany Mckee
September 26, 2026
"Ashley was extremely helpful and was able to get me better insurance for way cheaper then what I was paying previously!"
Veniamin Petresku
September 25, 2026
"Erica was wonderful, she has the knowledge and kindness to keep my business my family and i are very thankful for her."
Cordell Surface
September 24, 2026
"Lacey is very polite and helpful with all my questions. She really helps understanding the insurance and claims process easy."
"Thanks, Cordell! We appreciate you! "
JD
September 23, 2026
"Lacey for years has been so helpful for me and my son. And with Lacey's help when my son had two different claims through the years, State farm was very quick and reasonable with settling."
Stuart Ziegler
September 23, 2026
"Lacey and Emma have both been extremely helpful and kind in my experience with State Farm. I would recommend their services to others. Thank you!"
Thomas kicktail
September 22, 2026
"Everyone is very helpful and professional especially Emma she’s always pleasant to work with"
Tristyn Morgan
September 18, 2026
"Emma was absolutely amazing. Just moved back from out of state and she made the whole insurance process super easy"
larry moore
September 18, 2026
"Miss Emma was very helpful! Thank you so much"
"Thanks Larry! We appreciate you! "
Laurin Shockley
September 16, 2026
"I highly recommend working with Erica! She was incredibly helpful and responsive throughout the entire process. She took the time to explain everything clearly, answered all of my questions. If you’re looking for an insurance agent who is trustworthy, knowledgeable, and easy to work with, I definitely recommend her!!"
"Thanks Laurin! We appreciate you trusting us with your insurance needs! "
John Smith
September 14, 2026
"Great folks there. Lacey Brotherton was a true blessing. Thank ya'll"
"Thanks John, we think your pretty great too!! We appreciate you trusting us with you insurance needs! "