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Profile photo of a State Farm Agent named: Justin Shelby

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State Farm® Insurance Agent

Justin Shelby

Justin Shelby Ins Agency Inc

1721 Gibson Street
West Plains, MO 65775

Next to U.S. Cellular

Profile photo of a State Farm Agent named: Justin Shelby

Would you like to create a personalized quote?

Office Info

Office Hours

9am - 5pm
After Hours by Appointment
Call us 24 hours a day!


1721 Gibson Street
West Plains, MO 65775



What's New: Spring is here, let us help you switch and save. Contact the Justin Shelby State Farm Insurance Agencies to discuss the various insurance options we have available that fit your individual needs.

Welcome to the Justin Shelby State Farm Insurance Agency in Houston! Since opening my first agency in 2011, we have enjoyed helping families stay protected and prepare for the future. We are licensed to serve you in Houston, Licking, Cabool, as well as the surrounding areas in Texas County. In 2019, we proudly opened to the doors to our second agency in West Plains.

One of my favorite parts about being a State Farm Insurance Agent is being able to help all the wonderful neighbors in and round Houston. We pride ourselves on our professional, friendly, and experienced staff. Our experienced team offers all the essential insurance needs, including Auto, Homeowners, Life, and Renters Insurance. We also can assist you with any of your Commercial Insurance needs or financial services. Feel free to call our office today for a free no obligation quote today!

If you love pets like we do, we offer Pet Insurance to protect all your furry friends. And if you are looking to relocate to the Houston, Missouri area, our excited team can help assist you with all your insurance relocation needs.

Outside of the office, I enjoy spending time with my family. I have an amazing wife and three kids. We have an goldendoodle named Izzy, she truly is a man’s greatest friend. In my free time, I enjoy hunting, hiking, running, and kayaking. The local community is very important to me, and I try to get involved in as much as possible. Currently, I am involved in the Lions Club, I am part of the Hospice of Care Board of Directors, the Houston Industrial Development Association, as well as the Houston Chamber of Commerce.

If you are looking for someone who truly loves this community, choose Justin Shelby and his team to help you with all your insurance and financial needs. We are simply a click, phone call or car ride away. We look forward to earning your business to assist you and your family!

Insurance Products Offered

Auto, Homeowners, Condo, Renters, Personal Articles, Business, Life, Health, Pet

Other Products

Banking, Mutual Funds, Annuities

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Here at the Justin Shelby State Farm Insurance Agencies, our mission is to protect you and your family! Our experienced team is here to help with auto, commercial, home, renters, and life insurance. We will keep you protected from the unexpected and help prepare you for the future. We pride ourselves on our professional, friendly, experienced staff! We would love to earn your business.

Karen Shipley State Farm Agent Team Member

Karen Shipley

Office Manager

I’ve been helping State Farm customers prepare for and recover from life’s twists and turns since 1999. I am dedicated to helping folks find the plans that fit their needs and budgets.

In my spare time, I’m usually found hanging out with my family and getting into DIY projects that are way over my skill level. 😊

Ashley Falkner State Farm Agent Team Member

Ashley Falkner

Account Manager

At Justin Shelby State Farm my main priority is to help my customers as if I was helping my family. I am a mother of a 3 amazing kids, one girl and 2 boys, so I understand the meaning of "life happens." We are always on the go between traveling softball tournaments for my daughter to fun guys trips for my boys.

I am married to an amazing man who served this country in the U.S. Army and then served as a sheriff’s deputy for 8 years to help others. In my down time I love to read books, spend time with my family, attend church and praise God by helping others. I love helping people set up life insurance to protect their loved ones more than anything. If I get the pleasure of helping you, I work to help you as if your family is my own.

Caitlan Romero State Farm Agent Team Member

Caitlan Romero

Account Manager

I have had the pleasure of helping State Farm customers in several states and am happy to be back in my home office here in Missouri! I have two daughters with my wonderful husband and enjoy spending my time with them outdoors. My hobbies include reading and obsessing over my house plants!

My goal is to help you by identifying your family's unique needs and finding a plan to fit those needs. I assist in community outreach and my primary focus is customer service

John Boykin State Farm Agent Team Member

John Boykin

Account Manager

Since 1998, John Boykin has offered joy and excitement to the members of his life. In his latter years, he has dedicated his life to providing for his customers on their worst days. He believes that customers are eager to recommend him to their family and friends because he prioritizes them and acts on their behalf with the utmost professionalism. John works diligently with his customers to identify a plan that addresses all of their concerns.

John enjoys working with business needs and personal life insurance. He has two children. He has been married for 6 years. Each day, you’ll find John eating copious amounts of food. With 25 years of eating experience, he enjoys all varieties of cuisines.

Lacey Brotherton State Farm Agent Team Member

Lacey Brotherton

Account Representative

Hi, my name is Lacey and I am the friendly face that will greet you at the front desk when you visit our office! I am married with 3 kids and you can usually find us in the great outdoors where we enjoy hunting, fishing, and camping. I am committed to helping our customers and take pride in handling your claims with the utmost care and expedience!

Rebecca Chamberlain State Farm Agent Team Member

Rebecca Chamberlain

Agent's Executive Assistant

Born and raised in Mansfield, MO. Married for 12 years and have 2 children. Enjoy working in such a close knit community and truly getting to know others.

Cadence Wade


Jennifer DuMont

Personal Account Representative


Tammy Wade


Telisha Linscott

Our Agency

Learn more about our agency and the career opportunities with us.
Available Positions
Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.